Last updated: October 31, 2026
- One-time services (FLINTbuild, FLINTmaps, FLINTreply setup): full refund if you ask before work begins. Once work begins, we refund the unused portion of the work, minus any third-party costs already paid on your behalf. Completed and delivered work is not refundable, but we will fix anything that does not match the written scope at no charge if you tell us within 14 days of delivery.
- Subscriptions (FLINTreply monthly, Metro Permit Leads, FLINTmaps monthly): cancel anytime by emailing f1intt3ch@gmail.com or through your Stripe receipt link. Cancellation stops the next renewal; the current paid period is not prorated. Annual plans canceled within 14 days of purchase get a full refund if no setup work has started.
- API calls (x402, paid in USDC): each call is final once paid. If a paid call fails because of an error on our side, email the transaction hash within 7 days and we will refund that call to the paying wallet.
- How to request: email f1intt3ch@gmail.com with your order or receipt. Approved card refunds go back to the original card through Stripe, usually within 5 to 10 business days.
- Chargebacks: please contact us first so we can make it right.